Privacy policy

Privacy Policy

Last updated: 31 May 2026

This Privacy Policy explains how Luxora Beauty collects, uses, stores, and protects your personal information when you visit our website, place an order, contact us, or interact with our online store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

This website is operated by Luxora Beauty.

Website: luxorabeautystore.com

Email: support@luxorabeautystore.com

Business Address: 30 N Gould St Ste R Sheridan, WY 82801

2. Information We Collect

When you visit our website or place an order, we may collect the following types of personal information:

Your name
Email address
Phone number
Billing address
Shipping address
Order details
Payment information
IP address
Device and browser information
Website usage data
Communication messages you send to us

Payment information is processed securely by our payment providers. We do not store your full payment card details on our own systems.

3. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfil your orders
To deliver your products
To send order confirmations and shipping updates
To provide customer support
To respond to your questions and requests
To prevent fraud and protect our store
To improve our website and customer experience
To comply with legal and tax obligations
To send marketing emails, only where permitted or where you have subscribed

4. Shopify

Our store is hosted on Shopify. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.

Your personal information may be processed through Shopify’s systems in order to operate our store, process orders, manage checkout, and provide secure payment services.

5. Payments

When you make a purchase, your payment details are processed securely by third-party payment providers. These providers may collect and process your payment information in accordance with their own privacy policies.

Luxora Beauty does not store your full credit card or debit card number.

6. Shipping and Delivery Partners

To deliver your order, we may share necessary personal information with shipping carriers, fulfilment partners, and delivery service providers.

This may include your name, shipping address, phone number, email address, and order details.

7. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing messages, we may use your email address to send you updates, offers, product news, and promotional content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at [your support email].

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and support advertising or marketing activities.

Cookies may collect information such as your IP address, device type, browser type, pages visited, and actions taken on our website.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect some features of our website.

9. Analytics and Advertising

We may use analytics and advertising tools to understand how visitors use our website and to improve our products, offers, and marketing.

These tools may collect information about your device, browsing activity, pages visited, and interactions with our store.

10. Sharing Your Information

We may share your personal information with trusted third parties only when necessary to operate our business, including:

Shopify and e-commerce service providers
Payment processors
Shipping and delivery partners
Email and marketing service providers
Analytics and advertising platforms
Fraud prevention and security providers
Professional advisers, if required
Legal authorities, if required by law

We do not sell your personal information.

11. International Data Transfers

Because we use online service providers, your personal information may be processed or stored in countries outside your own country.

When this happens, we take reasonable steps to ensure that your personal information is handled securely and in accordance with applicable data protection laws.

12. Data Retention

We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.

This may include keeping order records for customer service, accounting, tax, fraud prevention, and legal compliance purposes.

When your personal information is no longer needed, we will delete it or anonymise it where possible.

13. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to certain types of processing
Request restriction of processing
Request a copy of your personal information
Withdraw consent for marketing communications

To exercise your privacy rights, please contact us at [your support email].

14. Security

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

15. Children’s Privacy

Our website is not intended for children. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at [your support email] and we will take appropriate steps to remove the information.

16. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

We recommend that you review the privacy policies of any third-party websites you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website features.

Any changes will be posted on this page with an updated “Last updated” date.

18. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: