Shipping policy
Shipping Policy
Thank you for shopping with Luxora Beauty.
Processing Time
Orders are usually processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or public holidays.
Shipping Time
Estimated delivery time is 6–12 business days after dispatch.
Please note that delivery times are estimates and may vary depending on the destination, courier delays, customs processing, or high-demand periods.
Shipping Area
We currently ship to the United Kingdom.
Shipping Cost
We offer free standard shipping on eligible orders.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when available.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing your order.
If you entered the wrong address, please contact us immediately at support@luxorabeautystore.com . If the order has already been processed or shipped, we may not be able to change the address.
Lost or Delayed Orders
If your order has not arrived after the estimated delivery window, please contact us at support@luxorabeautystore.com with your order number.
We will do our best to help you track your order and resolve the issue.